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Privacy Policy

Revision 2/19/2019

We at HoldMy Ticket, LLC. ("we" or "us" or "our") know that your (“you” or “your”) privacy is important. This privacy policy ("Policy") is designed to assist you in understanding how we will collect and use the information you provide when you use this website (the "Site"). Please read this Policy to learn more about the ways in which we collect and use your information. By using our Site, you consent to our collection, use, and disclosure of your information as described in this Policy.

What We Collect. We may place your first and last name, confirmation number email and any other required information on our will-call list so that you may gain entry to the venue. Only the minimum information needed to verify the identity of the will-call ticket holder will be on the list. Your personal information like street address and phone number will not be made public. In some situations, you may provide us with your personally identifiable information, which could include your name, street address, telephone number, email address, payment card number or other financial account number(s). We may use your email and other addresses and contact information for customer support, required notifications, product and policy updates and marketing releases, but we will not use this information for anything else not described in this Policy.

Information We Automatically Collect. When you access this Site whether by computer, mobile phone or other device, we automatically collect certain information about your use of this Site (this information may include without limitation: geographical location and IDs of your computer, mobile or other device; bandwidth used; system and connection performance; browser type and version; operating system; referral source; length of visit; page views; IP address or other unique identifier for your computer, mobile phone or other device; your mobile carrier) using technologies such as cookies and web beacons. When you download and use our services, we may also collect additional information about your mobile device, including the hardware model, operating system and version, mobile network information and time zone. Newsletter. We occasionally send emails about upcoming shows in your area. We never share your email with anyone else other than the promoter we are working with for purposes of identification or notification. You can opt-out of the email newsletter at any time by simply clicking on a link at the top of the email and we will take you off of our mailing list. If you purchase another ticket with our service in the future your email may be added to our database again. Credit Cards. We accept Visa, MasterCard, American Express and Discover credit cards. Your credit card will be billed immediately upon placement of your order. We do not store your full credit card number, only the last four digits. Data Integrity and Security. We have adopted and implemented reasonable industry standard security procedures to protect any such information collected. We constantly monitor our systems, which are protected using industry-standard security measures. Although we use reasonable efforts to secure network communications and our Sites, we cannot guarantee that the information submitted to, maintained on, or transmitted from our systems will be completely secure.

Requests for Information. If you provided your email address or phone number on the Sites to receive information from us, you agree that we, and our fulfillment partners may contact you using the contact information you provide us regarding our products and services, such as offers, support and updates. We and our fulfillment partners may make such contact by email, phone and/or text, including the phone number you have provided us. Disclosures to Third Parties. We may disclose information collected from you to our independent contractors and business partners who have agreed to (i) hold your information in confidence, and (ii) not use it for any purpose except to carry out the services which they are providing for us.

Disclosures by Children. We believe that protecting the privacy of the very young is especially important and for that reason we will never collect or maintain information on our Site from those we know are under the age of 13.

Third Party Sites. Our Site may contain links to third party websites. Please note that the privacy and other policies of any such third-party website may differ materially from this Policy. We strongly recommend that you review the privacy policies of any such third-party prior to submitting personally identifiable information. We have no control over and are not responsible for the information practices of other websites, including those to which we may link and those which may link to us.

Revisions to this Privacy Policy.
We reserve the right to make changes to this Policy at any time. Such changes will be effective immediately upon posting on this site and the posting will constitute sufficient notice for such changes. It is your responsibility to review the current Policy.

How To Contact Us. If you have any questions or concerns about this Policy, you can contact us by means of the following:

(i) by email directed to: support@holdmyticket.com
(ii) by mail addressed to: 110 2nd. St. Suite 501 / Albuquerque, NM 87102

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