Seamless White-Label Branding + Complex API Integrations for Nationwide Culinary Festivals
- 2 days ago
- 2 min read
Challenge:
DiningOut produces unforgettable culinary experiences. With over a decade of expertise, they’ve curated everything from nationwide BBQ festivals to elite cocktail competitions for thousands of event goers.
Creating a ticketing landscape complete with a fully branded experience and seamless data reporting fell short with their previous ticketing partners. Poor batch timing, manual comp ticket management, and difficult packaging created a logistical nightmare.
Popular event ticketing partner, Eventbrite, couldn’t meet this simple request: white-glove event ticketing pages.
DiningOut’s most essential needs were intuitive reporting of historical data, ticket tracking, and integration of a its CRM platform.
With a custom-built application featuring their culinary experiences going live soon, they needed festival ticketing software with expansive tools and a partner that could easily integrate with their new mobile app.
Solution:
Having empowered event organizers with premium festival ticketing software for over 15 years, HoldMyTicket provided DiningOut a tailored solution that integrates seamlessly with their operations and offers cost savings compared to Eventbrite’s pricing plan.
“As an event producer, having a smooth ticketing process and system is imperative to the success of an event. Partnering with HoldMyTicket has been amazing and their team is capable, nimble, and communicative,” said Jamie Ostwald, Event Producer at DiningOut.
Our discovery process led to a successful pilot phase, demonstrating that our customized approach is the ideal fit for DiningOut’s goals.
We deployed our free, comprehensive suite of event ticketing tools and dedicated support to create a fully branded, seamless checkout experience. We prioritized their financial control by integrating their own Stripe account and built a robust bridge between their CRM and custom mobile application.
A key test of our partnership occurred when DiningOut went live with ticket sales before the app integration was fully finalized. Despite the last-minute panic, our technical team responded instantly, establishing the data connection in just a few minutes.
“There have been a few things we wanted built/tweaked on the back end for our specific needs and they were very helpful making those changes for us. There are many variables in producing events that are unpredictable, and it is so nice not having ticketing be one of them!”
Results:
Better time management with easier reporting and ticket setup, no more manual comp lists.
White-label branding for a seamless consumer experience
Cost savings with matched ticket pricing and access to our FREE suite of event ticketing tools, equipment, and support staff.
Enhanced analytics reporting + expansive integration of key platforms, such as Google Analytics, Meta CAPI and Pixel
Key Services:
White-label branding
CRM & API integrations
Marketing tools
Data reporting
White-glove client support
