Challenge: Drawing over 23,000 attendees annually, Blue River Productions' 100+ large-scale events consistently rank among New Mexico Business Weekly’s largest annual festivals. From niche food experiences to wine and beer fairs, BRP hosts over 200 vendors across diverse private, state, and city-owned venues. Executing these festive occasions presented major challenges, such as inefficient communication methods on event day and a cluttered user interface of ticket options.

Challenge: The KiMo Theatre, a historic Albuquerque venue since 1927, offers diverse entertainment but previously faced inefficient ticketing and delayed reporting under their former theatre ticketing software provider. Its premier challenge was a complex ticketing platform that made event setup difficult and time consuming. Also, experiencing delayed data reporting with its ticketing partner, often taking up to 10 days, caused settlement inconsistencies with third-party prom

Challenge: For the Isleta Resort & Casino , producing unforgettable entertainment, featuring the biggest names and the most exciting performances, is the ultimate goal. Unfortunately, inefficient event ticketing software and poor online tools to promote events was significantly impacting operations and the guest experience. Additionally, setting up its event calendar was time consuming and at-the-door checkin was causing frequent line congestion. The venue needed a casino ti

Challenge: The Egyptian Theatre , a historic venue opened in 1926 and programmed by the non-profit Park City Performances since 1981, enriches the community through year-round performing arts (theatre, music, dance, comedy) and civic programs. Since March 2010, the theatre has partnered with HoldMyTicket to modernize its ticketing. Prior to working with HoldMyTicket, the Egyptian Theatre relied on an in-house server to power their ticketing system. Maintaining it required add

Challenge: As New Mexico’s largest holiday lights show, serving over 120,000 attendees annually, New Mexico BioPark Society sought event...