The Best Event Experience for Casinos + Players
HoldMyTicket understands the need to provide an amazing user experience for your players. We work alongside your entertainment team to ensure players receive a positive event experience from the moment they purchase a ticket.Get Started or request info
HoldMyTicket integrates with your player development system, allowing players to purchase event tickets with casino rewards online OR at the box office.
Learn how many VIP players are attending events and alert key staff when an premier player has checked into the event - maximizing the potential for revenue from key players.
Reserved seating has never been easier to manage, sell, or operate. Our intuitive reserved seating interface gives your team the ability to manage holds, exchange seats, and void/release seats.
Make your daily box office tasks more efficient and give your patrons a seamless way to purchase tickets on any device.
HoldMyTicket's box office app Swarm, streamlines event operations and gives your performing arts center a powerful box office solution.
Accept cash, credit, check, and custom payment types - all from one simple point of sale interface. Generating instant email/text receipts and applying discounts/promos are a breeze in Swarm.
Enterprise Software, without the Enterprise price-tag
HoldMyTicket provides a tailored ticketing platform to Casino's nationwide. Below are just a few features we offer.
HoldMyTicket captures the critical data you need to market and engage with players pre & post event. Empower your Casino with accurate insights + analytics.
Hardware + Equipment
Does your Casino require hardware? HoldMyTicket is compatible with Boca printers, cash drawers, Linea Pro's, Magtek swipers, RFID, and more! We can accommodate any size of venue or box office configuration.
HoldMyTicket's box office app Swarm has an industry first offline mode. This ensures that your event never pays the price for network instability. Continue to validate, and operate your event - we got your back.
All payments processed and data transmitted via HoldMyTicket are handled under strict PCI Level 1 compliance. We incorporate industry-best practices to make sure your players data is safe.
A trusted partner to Casinos nationwide
“We've been extremely impressed with the service provided to us by HoldMyTicket. Very responsive team and easy company to work with, HoldMyTicket has become a valuable tool for determining how we can better satisfy our customers. I enjoy our partnership!”
Sean LIsleta Resort & Casino
“"HoldMyTicket has turned out to be more of a partner than a service provider," ... "We regularly send in feature requests and have been thrilled to see many of our suggestions rolled into the next software revision."”
Neal C.Amp Concerts
“We have been working with HoldMyTicket for the last three years and have truly enjoyed our experience. Our organization is performing in a new venue each week and we have great needs for an extremely reliable ticketing system. They are not only reliable, their customer service is impeccable; always so quick to respond to questions and support our needs!”
Chelsea P.Up With People
“HoldMyTicket was one of the best things to ever happen to our theatre. They have been so marvelous to work with. Always responsive and concerned about our needs. Our ticket sales and marketing abilities have been enhanced enormously with customized improvements and functionality. We love our partnership.”
Randy B.Egyptian Theatre
Frequently Asked Questions
How does support work?
Open a support request via email or call us over the phone, we are here to help!
How do I get paid from my ticket sales?
This depends on your merchant account. You can opt into using your own merchant account like Stripe, Authorize.net or Paypal, when doing so, you will receive deposits on a 1-2 day rolling period for your ticket sales. If you choose to use HoldMyTicket to handle your merchant processing, ticket sales are paid the monday following your event.
Can I get printed tickets to sell?
You bet! We have a simple way for you to order and customize tickets that can be shipped to your door overnight, 2 day, or standard USPS.
Is there a minimum contract term?
No! We allow our users to operate without a contract, you can come and go as you like.
Does my customer data get shared?
No, we will never sell, distribute or share your customer data. It is your data afterall!
My venue is reserved seating, can you help with that?
Absolutely! We work with you to build out your seating chart and ensure the configurations work best for your needs. Drop us a line to get started.
I would like to have equipment at my venue, how does that work?
Depending on annual ticket volume, we can work with you to provide equipment at no cost, making it easy to get started. Otherwise we can sell you the equipment you need, take a look at the shop for supported equipment.
Join the crew and start selling tickets today!