Unleash Your Box Office
Swarm streamlines event operations and gives you the power of a full service box office in the palm of your hand.
Conquer walk-up sales
Accept cash, credit, check, and custom payment types. Generating instant email/text receipts and applying discounts/promos are a breeze in Swarm
Real data matters
Swarm captures the critical data you need to market and engage with attendees post event. Empower your organization with accurate insights + analytics
Mobile reserved seating
Selling and managing reserved seating has never been easier. Upgrade orders, manage holds, exchange seats, void/release seats all in one app
Network got you down?
Swarm's offline mode ensures that your event never pays the price for network instability. Continue to validate patrons with a fully functional box office
Does your event require additional hardware? Swarm is compatible with Boca/Star printers, cash drawers, Linea Pro's, Magtek swipers, RFID, and more
All payments processed in Swarm are handled under strict PCI Level 1 compliance. We incorporate industry-best practices to make sure your data is safe
One App. Any Platform
Swarm Box Office is a simple yet powerful app designed to accommodate any type of event. Swarm was built with the intention of working on any platform, supporting iOS, Android, Windows, Mac and web browsers.
A box office solution made for mobile
- ● On the fly, mobile sales platform
- ● Intuitive reserved seating interface
- ● Seamless hardware integrations
- ● Realime reporting + event analytics
- ● Marketing + social media widgets
- ● Event + attendee enagagement
- ● Reduce entry wait times
- ● Compatible on Mac, iOS, Windows, and Android devices
- ● Designed for any event or venue
- ● User friendly
- ● Offline compatibility
- ● Ticketless validation
- ● 24/7/365 customer support
A trusted partner to venues nationwide
“We've been extremely impressed with the service provided to us by HoldMyTicket. Very responsive team and easy company to work with, HoldMyTicket has become a valuable tool for determining how we can better satisfy our customers. I enjoy our partnership!”
Sean LIsleta Resort & Casino
“HoldMyTicket was one of the best things to ever happen to our theatre. They have been so marvelous to work with. Always responsive and concerned about our needs. Our ticket sales and marketing abilities have been enhanced enormously with customized improvements and functionality. We love our partnership.”
Randy B.Egyptian Theatre
“I can't say enough good things about HoldMyTicket, you've made my life a lot easier!”
“"HoldMyTicket has turned out to be more of a partner than a service provider," ... "We regularly send in feature requests and have been thrilled to see many of our suggestions rolled into the next software revision."”
Neal C.Amp Concerts
Frequently Asked Questions
How does support work?
Open a support request via email or call us over the phone, we are here to help!
How do I get paid from my ticket sales?
This depends on your merchant account. You can opt into using your own merchant account like Stripe, Authorize.net or Paypal, when doing so, you will receive deposits on a 1-2 day rolling period for your ticket sales. If you choose to use HoldMyTicket to handle your merchant processing, ticket sales are paid the monday following your event.
Can I get printed tickets to sell?
You bet! We have a simple way for you to order and customize tickets that can be shipped to your door overnight, 2 day, or standard USPS.
Is there a minimum contract term?
No! We allow our users to operate without a contract, you can come and go as you like.
Does my customer data get shared?
No, we will never sell, distribute or share your customer data. It is your data afterall!
My venue is reserved seating, can you help with that?
Absolutely! We work with you to build out your seating chart and ensure the configurations work best for your needs. Drop us a line to get started.
I would like to have equipment at my venue, how does that work?
Depending on annual ticket volume, we can work with you to provide equipment at no cost, making it easy to get started. Otherwise we can sell you the equipment you need, take a look at the shop for supported equipment.
Join the crew and start selling tickets today!