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Swarm - Box Office Solution

The flexible box office point of sale for any type of event.

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Unleash Your Box Office

Swarm streamlines event operations and gives you the power of a full service box office in the palm of your hand.

Conquer walk-up sales

Accept cash, credit, check, and custom payment types. Generating instant email/text receipts and applying discounts/promos are a breeze in Swarm

Real data matters

Swarm captures the critical data you need to market and engage with attendees post event. Empower your organization with accurate insights + analytics

Mobile reserved seating

Selling and managing reserved seating has never been easier. Upgrade orders, manage holds, exchange seats, void/release seats all in one app

Network got you down?

Swarm's offline mode ensures that your event never pays the price for network instability. Continue to validate patrons with a fully functional box office

Seamless hardware

Does your event require additional hardware? Swarm is compatible with Boca/Star printers, cash drawers, Linea Pro's, Magtek swipers, RFID, and more

Sell securely

All payments processed in Swarm are handled under strict PCI Level 1 compliance. We incorporate industry-best practices to make sure your data is safe

One App. Any Platform

Swarm Box Office is a simple yet powerful app designed to accommodate any type of event.  Swarm was built with the intention of working on any platform, supporting iOS, Android, Windows, Mac and web browsers.

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A box office solution made for mobile

  • ● On the fly, mobile sales platform
  • ● Intuitive reserved seating interface
  • ● Seamless hardware integrations
  • ● Realime reporting + event analytics
  • ● Marketing + social media widgets
  • ● Event + attendee enagagement
  • ● Reduce entry wait times
  • ● Compatible on Mac, iOS, Windows, and Android devices
  • ● Designed for any event or venue
  • ● User friendly
  • ● Offline compatibility
  • ● Ticketless validation
  • ● 24/7/365 customer support

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Learn More

Interested in a demo or ready to sign up? Contact us below and one of our team members will be in touch!

Request Info

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A trusted partner to venues nationwide

  • “We've been extremely impressed with the service provided to us by HoldMyTicket. Very responsive team and easy company to work with, HoldMyTicket has become a valuable tool for determining how we can better satisfy our customers. I enjoy our partnership!”
    Sean L
    Isleta Resort & Casino
  • “HoldMyTicket was one of the best things to ever happen to our theatre. They have been so marvelous to work with. Always responsive and concerned about our needs. Our ticket sales and marketing abilities have been enhanced enormously with customized improvements and functionality. We love our partnership.”
    Randy B.
    Egyptian Theatre
  • “I can't say enough good things about HoldMyTicket, you've made my life a lot easier!”
    Rich M.
    IFAA
  • “"HoldMyTicket has turned out to be more of a partner than a service provider," ... "We regularly send in feature requests and have been thrilled to see many of our suggestions rolled into the next software revision."”
    Neal C.
    Amp Concerts
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Download Swarm

Already have an account and just need to download the app?

Windows Download

Mac Download

OR

Web App

*Printer integration limited with web app

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Frequently Asked Questions

How does support work?

Open a support request via email or call us over the phone, we are here to help!

How do I get paid from my ticket sales?

This depends on your merchant account. You can opt into using your own merchant account like Stripe, Authorize.net or Paypal, when doing so, you will receive deposits on a 1-2 day rolling period for your ticket sales. If you choose to use HoldMyTicket to handle your merchant processing, ticket sales are paid the monday following your event.

Can I get printed tickets to sell?

You bet! We have a simple way for you to order and customize tickets that can be shipped to your door overnight, 2 day, or standard USPS.

Is there a minimum contract term?

No! We allow our users to operate without a contract, you can come and go as you like.

Does my customer data get shared?

No, we will never sell, distribute or share your customer data. It is your data afterall!

My venue is reserved seating, can you help with that?

Absolutely! We work with you to build out your seating chart and ensure the configurations work best for your needs. Drop us a line to get started.

I would like to have equipment at my venue, how does that work?

Depending on annual ticket volume, we can work with you to provide equipment at no cost, making it easy to get started. Otherwise we can sell you the equipment you need, take a look at the shop for supported equipment.

Questions before signing up?  Want to learn more?  Contact Us   

Join the crew and start selling tickets today!

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