Our event ticketing software helps venues streamline operations and boosts sales.
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A Seamless Customer Experience
By providing a hassle-free checkout process, you are able to captivate fans from the moment they purchase a ticket!
Get Started or request infoAll the Tools You Need
Swarm Box Office
Our Swarm Box Office mobile application streamlines event operations and gives your venue a powerful box office solution. Our box office software allows you to accept cash, credit, check, and custom payment types.
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Spark
With HoldMyTicket’s Spark event management and ticketing solutions, we have made it simple for our users to coordinate every step of their event and sell tickets online in minutes! Integrate social media and marketing tools, reports and analytics, and gain access to the best ticketing software.
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Shift
Shift, HoldMyTicket’s customer relations manager (CRM), allows you to track user experience, interact with patrons, and give valuable data to ensure the best online ticketing and event experience for your guests. Online event registration and ticket sales are now easier than ever!
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Ticket Types
Take advantage of our multiple ticket types! Sell badge tickets, VIP passes and packages, season tickets, sub-season tickets, single tickets, and more. We offer custom printed tickets, paper tickets, badges, and digital tickets.
Ticket Sales
HoldMyTicket offers an integrated ticketing solution. Configure your tickets to match the existing brand of your venue or organization, and we provide a quick, easy, and secure checkout process.
Quick Entry
Quickly move your patrons through the door with our scanning technology that guarantees short wait times and providing the best experience possible.
Real-Time Analytics
In our advanced CRM, Shift, you have the power to track ticket sales, attendee info, and more! Compare events, transaction types, payouts, and sales in a matter of minutes. Use this data to accurately market your events and utilize your budget more efficiently.
Web Development
We offer custom-built, well designed, and high-performance websites that are ideal for your specific event needs. We provide hosting, analytics, SEO optimization, content management systems and more!
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Event Tools
Take advantage of our event tools! You are able to track real-time event data, integrate your events into social media, and more!
24/7 Dedicated Support
We understand how critical training and support are for new partners. We provide 24/7/365 support and complete training from the moment you entrust us with your business. Our development team works endlessly to ensure that any support request is handled as quickly as humanly possible.
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Marketing Tools
It’s our goal to provide as much public exposure to events as possible. HoldMyTicket offers multiple marketing tools, such as an e-newsletter platform, FB Pixel and Google Tag Manager tools, social media integration, up-selling features, automated feeds, and more!
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Will Call
Lost or forgotten tickets? With will call in Swarm Box Office, you are able to pull up their ticket in a matter of seconds by their name, email, or payment option.
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Custom Websites
Need a website? Our team will create and host a fully branded website for your business. These event-driven websites are mobile-friendly, optimized for SEO, and Google Analytics. Easily publish your events and keep your blog and content up-to-date with a few clicks of a button.
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Enterprise Software, Without the Enterprise Price-tag
HoldMyTicket provides a tailored ticketing platform to Festival's nationwide. Below are just a few features we offer.
Real-Time Data
HoldMyTicket captures the critical data you need to market and engage with patrons pre & post event. Empower your festival with accurate insights + analytics.
Hardware + Equipment
Does your festival require hardware? HoldMyTicket is compatible with Boca printers, cash drawers, Linea Pro's, Magtek swipers, RFID, and more! We can accommodate any size of festival or box office configuration.
Network Concerns?
HoldMyTicket's box office app Swarm has an industry first offline mode. This ensures that your event never pays the price for network instability. Continue to validate, and operate your festival - we got your back.
Sell Securely
All payments processed and data transmitted via HoldMyTicket are handled under strict PCI Level 1 compliance. We incorporate industry-best practices to make sure your patrons data is safe.
Frequently Asked Questions
My venue is reserved seating, can you help with that?
Absolutely! We work with you to build out your seating chart and ensure the configurations work best for your needs. Drop us a line to get started.
I would like to have equipment at my venue, how does that work?
Depending on annual ticket volume, we can work with you to provide equipment at no cost, making it easy to get started. Otherwise we can sell you the equipment you need, take a look at the shop for supported equipment.
How do refunds work?
Open a refund request with us and we can work with you to resolve it ASAP.
How does support work?
Open a support request via email or call us over the phone, we are here to help!
How do I get paid from my ticket sales?
HoldMyTicket will disperse funds to you via direct deposit the Monday following your event. This is the easiest way to get set up and we handle chargebacks and cover credit card costs for you! If you are in need of funds on a 1-2 day rolling period for your ticket sales, you can create your own HoldMyTicket Pay account. Contact us for more details.
Can I get printed tickets to sell?
You bet! We have a simple way for you to order and customize tickets that can be shipped to your door overnight, 2 day , or standard USPS.
Is there a minimum contract term?
No! We allow our users to operate without a contract, you can come and go as you like.
Does my customer data get shared?
No, we will never sell, distribute or share your customer data. It is your data afterall!
