All the Tools You Need
Swarm Box Office
Our Swarm Box Office mobile application streamlines event operations and gives your venue a powerful box office solution. Our box office software allows you to accept cash, credit, check, and custom payment types.
With HoldMyTicket’s Spark event management and ticketing solutions, we have made it simple for our users to coordinate every step of their event and sell tickets online in minutes! Integrate social media and marketing tools, reports and analytics, and gain access to the best ticketing software.
Shift, HoldMyTicket’s customer relations manager (CRM), allows you to track user experience, interact with patrons, and give valuable data to ensure the best online ticketing and event experience for your guests. Online event registration and ticket sales are now easier than ever!
Take advantage of our multiple ticket types! Sell badge tickets, VIP passes and packages, season tickets, sub-season tickets, single tickets, and more. We offer custom printed tickets, paper tickets, badges, and digital tickets.
HoldMyTicket offers an integrated ticketing solution. Configure your tickets to match the existing brand of your venue or organization, and we provide a quick, easy, and secure checkout process.
Quickly move your patrons through the door with our scanning technology that guarantees short wait times and providing the best experience possible.
In our advanced CRM, Shift, you have the power to track ticket sales, attendee info, and more! Compare events, transaction types, payouts, and sales in a matter of minutes. Use this data to accurately market your events and utilize your budget more efficiently.
We offer custom-built, well designed, and high-performance websites that are ideal for your specific event needs. We provide hosting, analytics, SEO optimization, content management systems and more!
Take advantage of our event tools! You are able to track real-time event data, integrate your events into social media, and more!
24/7 Dedicated Support
We understand how critical training and support are for new partners. We provide 24/7/365 support and complete training from the moment you entrust us with your business. Our development team works endlessly to ensure that any support request is handled as quickly as humanly possible.
It’s our goal to provide as much public exposure to events as possible. HoldMyTicket offers multiple marketing tools, such as an e-newsletter platform, FB Pixel and Google Tag Manager tools, social media integration, up-selling features, automated feeds, and more!
Drop us a line
Lost or forgotten tickets? With will call in Swarm Box Office, you are able to pull up their ticket in a matter of seconds by their name, email, or payment option.Learn More About Swarm Box Office »
Need a website? Our team will create and host a fully branded website for your business. These event-driven websites are mobile-friendly, optimized for SEO, and Google Analytics. Easily publish your events and keep your blog and content up-to-date with a few clicks of a button.Custom Websites »
Enterprise Software, Without the Enterprise Price-tag
HoldMyTicket provides a tailored ticketing platform to Festival's nationwide. Below are just a few features we offer.
HoldMyTicket captures the critical data you need to market and engage with patrons pre & post event. Empower your festival with accurate insights + analytics.
Hardware + Equipment
Does your festival require hardware? HoldMyTicket is compatible with Boca printers, cash drawers, Linea Pro's, Magtek swipers, RFID, and more! We can accommodate any size of festival or box office configuration.
HoldMyTicket's box office app Swarm has an industry first offline mode. This ensures that your event never pays the price for network instability. Continue to validate, and operate your festival - we got your back.
All payments processed and data transmitted via HoldMyTicket are handled under strict PCI Level 1 compliance. We incorporate industry-best practices to make sure your patrons data is safe.
“We've been extremely impressed with the service provided to us by HoldMyTicket. Very responsive team and easy company to work with, HoldMyTicket has become a valuable tool for determining how we can better satisfy our customers. I enjoy our partnership!”
Sean LIsleta Resort & Casino
“HoldMyTicket was one of the best things to ever happen to our theatre. They have been so marvelous to work with. Always responsive and concerned about our needs. Our ticket sales and marketing abilities have been enhanced enormously with customized improvements and functionality. We love our partnership.”
Randy B.Egyptian Theatre
“I can't say enough good things about HoldMyTicket, you've made my life a lot easier!”
“HoldMyTicket has turned out to be more of a partner than a service provider,” ... “We regularly send in feature requests and have been thrilled to see many of our suggestions rolled into the next software revision.”
Neal C.Amp Concerts
Frequently Asked Questions
My venue is reserved seating, can you help with that?
Absolutely! We work with you to build out your seating chart and ensure the configurations work best for your needs. Drop us a line to get started.
I would like to have equipment at my venue, how does that work?
Depending on annual ticket volume, we can work with you to provide equipment at no cost, making it easy to get started. Otherwise we can sell you the equipment you need, take a look at the shop for supported equipment.
How do refunds work?
Open a refund request with us and we can work with you to resolve it ASAP.
How does support work?
Open a support request via email or call us over the phone, we are here to help!
How do I get paid from my ticket sales?
This depends on your merchant account. You can opt into using your own merchant account like Stripe, Authorize.net or Paypal, when doing so, you will receive deposits on a 1-2 day rolling period for your ticket sales. If you choose to use HoldMyTicket to handle your merchant processing, ticket sales are paid the monday following your event via check or direct deposit.
Can I get printed tickets to sell?
You bet! We have a simple way for you to order and customize tickets that can be shipped to your door overnight, 2 day , or standard USPS.
Is there a minimum contract term?
No! We allow our users to operate without a contract, you can come and go as you like.
Does my customer data get shared?
No, we will never sell, distribute or share your customer data. It is your data afterall!